Tru by Hilton Frisco Dallas

Daniel went out off his way for me today. He deserves a raise, because his performance was outstanding. I encourage you to check out this hotel if you are in Plano Texas. Right by Stonebriar Mall. Happy New Year

I wish I could give April & Charlie 10 stars! They were absolutely amazing. They were on top of everything regarding our reservation. They were very friendly and very accommodating. We will book with this hotel because of those two ladies. We cannot express how much we appreciate those two ladies. And not talking about the true hospitality skills they both have. Whoever hired those two ladies made a great decision. This business will flourish in many ways because of them! Thank you so much April & Charlie! The rooms were absolutely amazing, the pool was so beautiful. They even have a pool table in the lobby and the coffee was fresh and stocked the entire time we were there.

Stayed here for the first time this week. It's a new hotel with the same format/layout as every Tru hotel I've stayed in. It's right by the mall with plenty of options to eat and drink nearby. The staff was friendly and professional. The rooms were super neat and clean. Most of all it was Quiet... No noise from traffic or other guests. The breakfast is so-so, but no different than any other Tru. I wish there was a microwave in the room but that's a minor thing. Would definitely stay here again. Good hotel, great price, convenient location... What more is there to say.

Great hotel, seems new and very modern. the rooms were comfortable and clean, great breakfast options, the pool was nice (too cold to go in it during my stay). friendly staff and great location right off the highway, near the mall, and also has many food options near by.

Great stay! Clean rooms, comfortable beds, and friendly staff. The hotel is well located and well maintained, making it a perfect choice for a comfortable and hassle-free stay. Highly recommend!

I never thought a Tru would be... therapy. I had an exceptionally challenging week for work, but Tru came through. The Crew at Tru are excited to see you, they have smiles on their faces, and are Tru-ly great human beings. Staying here reinforced (as-if I wasn't already loyal) my belief in the Hilton brand. Thank you to Lina and especially Monica, for helping me get one of the hardest days of my life. Thank you to the Housekeeping Crew for keeping their ears up and being the auntie and moms I didn't know I needed.

Jana was the most helpful and friendly front desk lady iv had in a very long time staying at Hiltons. Though other experiences were not the best but she made this one great, kinda changed my perspective on Hilton. Stay was good and felt very comfy.

I stayed at this property this past week and overall had a great experience. At check-in, the team was amazing, and even at checkout the associate remembered that I was traveling again and staying at another Hilton property the following week, which was a nice personal touch. After returning home, however, I noticed a $4.33 charge on my credit card from the EAT N SIP MARKET that I did not recognize. When I called to dispute the charge, the gentleman I spoke with told me that someone in my room had charged it. I explained that I was the only person staying in the room and had not made any such purchase. It became somewhat of a standoff before the charge was finally credited back and an updated invoice was sent to me. This experience raised a concern for me—how often does this happen? I travel 30–40 times a year and stay at Hilton properties about 90% of the time. As I look ahead to my travel plans for 2026, experiences like this may influence whether I continue to stay with the brand.